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24/7 answering service for plumbers

Every missed call is a plumbing job going to the next plumber.

You're under a sink, on a roof, or driving between jobs and can't grab the phone. Nevermiss answers in your company's name 24/7, flags the emergency, gets the address, and texts you the booked job.

From $99/mo. One booked job pays for the month.

Free 7-day trial No credit card Keep your number
9:41
Live call00:18
Incoming call(555) 018-2244 · Unknown
Nevermiss answering…

“…it's a burst pipe under the kitchen sink, there's water everywhere.”

Emergency flagged · 11:47 PM
Nevermissnow
New job booked while you slept.
CallerSarah Mitchell
ReasonBurst pipe, kitchen
Address412 Oak Street
Callback(555) 018-2244
BookedTomorrow · 8:00 AM
Job booked
Added to your calendarTomorrow, 8:00 AM
Summary sent to youCaller · reason · callback
The math on missed calls

The numbers aren't in your favor when the phone goes unanswered.

We won't pretend to know your exact books, but the industry averages tell a consistent, expensive story.

Hang-ups
80%

of callers who reach voicemail just hang up and dial the next guy.

No message means no callback.

Avg. ticket
$300+

is a typical home-service job, with thousands for installs and emergencies.

Every missed ring is a quote you never made.

Per minute
$1.50-$3/min

is what answering services bill. A few long calls a day becomes a four-figure invoice.

The meter's running while you're on a roof.

Figures above are general industry averages, not guarantees. Actual results vary by trade, market, and call volume.

The honest comparison

Four ways to handle the phone. Three lose you jobs. One books them.

Voicemail is free but loses the lead. Answering services pick up, then charge by the minute. A receptionist is great, and expensive. Here’s exactly where Nevermiss lands.

Scorecard
Our scoring, based on the capabilities below
WinnerNevermiss24/7 AI receptionist9.8/10
#4VoicemailSilent after the beep2.5/10
#3Answering serviceGeneric call center3.3/10
#2ReceptionistOne human, 9-to-54.0/10
Answers 24/7Nights, weekends, holidays
Knows your trade’s emergenciesBurst pipe, no heat, no AC
Captures the service addressSo the truck rolls to the right place
Sometimes
Books onto your calendarReal appointments, not just messages
Sometimes
Answers in English & SpanishBilingual mode built in
Sometimes
Sometimes
Blocks repeat spammersRobocalls and repeat spam, auto-blocked
Alerts you to every leadName, number, job. Instantly
Cost / monthWhat you actually pay
From $99
$0
$1.50-$3/min
$3-5k/mo
Setup timeFrom sign-up to answering
~5 min
Instant
Days
Weeks to hire
Start free
Built inNot availableSometimes, varies by provider

Comparison reflects how each option typically works. Not every provider is the same.

On every call

It runs the call like a dispatcher who knows plumbing.

Flags the real emergencies

Knows a burst pipe, no hot water, or a sewage backup can’t wait. Gives the caller safe first steps and rings your cell right away.

Gets the service address

Captures the job site so you roll up ready. One tap opens it in Maps.

Speaks English & Spanish

Greets in English and switches to Spanish the moment a caller needs it, so a job never slips away over a language barrier.

Built forResidentialDrain & sewerWater heatersRepipeEmergency serviceCommercial

How it works

Live in about five minutes. No app, no contract, no IT.

01

Connect your number

Keep your number and forward your calls to Nevermiss, either all of them or only when you can't pick up. Nothing to install.

02

We build your receptionist

Nevermiss reads your website or Google Business Profile and learns your services, hours, service area, and what counts as an emergency in your trade. About five minutes.

03

It answers, triages, and books

Every call gets picked up, qualified, and booked onto your calendar. Real emergencies get flagged and routed to your cell, and you get an instant alert on every lead.

Connect your number
Point your existing business line to Nevermiss.
Step 1 of 3
Your line
(555) 012-3456
Forwards to
Nevermiss
Dial *72 from your business phone
Done
Calls now forward to Nevermiss, and you keep your number
No app to install. Same carrier, same number. Switch forwarding off anytime.

Pays for itself in one job

Simple monthly pricing, minutes included. No surprise invoices.

One booked job a month covers it. Cancel anytime, no contracts, and you keep your number either way.

MonthlyAnnual2 months free
Monthly pricing: Starter $99 per month, Pro $199 per month.
Starter

For the owner-operator running the truck and the phone.

$99/ month
250 talk-minutes / mo included
Roughly 150 calls a month
  • Answers every call 24/7 in your business name, in English & Spanish
  • Flags true emergencies and can live-transfer them to your cell
  • Captures the job and service address, and books to your calendar once you connect it
  • Alerts you to every lead & screens spam, and keeps your number
  • Lead dashboard with recordings, won/lost tracking & notes
Most popular
Pro

For shops with multiple techs and steady call volume.

$199/ month
600 talk-minutes / mo included
Roughly 350 calls a month
  • Everything in Starter, every feature included
  • More talk-minutes (600/mo) for higher call volume
  • Built-in headroom for your busiest season
  • Keeps up with back-to-back calls during a rush
  • Built for crews running multiple techs
  • Over your minutes? Just $0.25/min
  • Scale up or down anytime, no contracts

Every plan includes a block of talk-minutes. We’ll flag you before you run low, and never cut your line off. Go over, and it’s just $0.25/min, with your total bill capped at 2× your plan, $198 max on Starter, $398 on Pro. No credit card to start.

Questions, answered

Everything an owner wants to know before handing over the phone.

Can I keep my existing number?

Yes. Keep your number and forward calls to Nevermiss whenever you can’t pick up: all the time, after hours only, or just when a call goes unanswered. Nothing to install.

Does it work with Google Voice?

Yes. Google Voice skips the usual carrier dial codes, so instead you link your Nevermiss number inside Google Voice. It takes about two minutes, and the step by step guide at nevermiss.com/guides/google-voice walks you through it. One heads up: Google Voice forwards every call rather than just missed ones, so your receptionist answers everything and texts you each lead right away.

How long does setup take?

About five minutes. Nevermiss reads your Google Business Profile and learns your services, hours, and service area. No app, no developer, no IT.

Will it sound like a robot?

It speaks naturally and answers in your business name. It greets the caller, asks the right questions, books the job, and stays in your tone. (Try it: every plan starts free.)

What if it gets something wrong?

You stay in control. Every call is recorded, transcribed, and summarized in your dashboard, so you can review exactly what was said on any lead. When a call is a true emergency or the caller asks for a person, Nevermiss flags it and can transfer straight to your cell. It’s built to hand off rather than guess.

Does it know what’s an emergency for my trade?

Yes, it’s built for the trades, from plumbing, HVAC, and electrical to roofing, garage doors, appliance repair, landscaping, and pest control. It treats things like no-heat in a cold snap, a gas smell, a sparking panel, or a burst pipe as urgent, gives the caller safe first steps, and can transfer the call straight to your cell. If someone’s in danger, it tells them to hang up and call 911.

Can it book jobs onto my calendar?

Yes. Connect your Google Calendar and Nevermiss books the time the customer wants right onto it (with the service address on the event) so you roll up knowing exactly where the job is and when.

Does it speak Spanish?

Yes, turn on bilingual mode and Nevermiss answers in both English and Spanish. We flip it on for you when your website shows Spanish-speaking customers, so you don’t lose a job over a language barrier.

What happens if I go over my included minutes?

Your plan includes a block of talk-minutes every month: 250 on Starter, 600 on Pro. Past that it’s just $0.25 a minute, and your total bill is capped at double your plan price, so Starter never tops $198 and Pro never tops $398. If you’re trending close to your minutes, we flag it early. No surprise invoices.

Can I use it for after-hours and overflow only?

Absolutely. Run it 24/7, or only when you can’t answer: nights, weekends, when you’re under a sink, or when the line’s already busy.

How do the leads reach me?

The second a call ends, you get a text or email with the caller, the reason for the call, and a callback number, plus the time they asked for, ready for you to confirm. Every lead lands in your dashboard too.

Are calls recorded, and is my data safe?

Every call is recorded, transcribed, and summarized so you have a full record of every lead. Your data is yours. We don’t sell it.

Can I cancel anytime?

Yes, no contracts, cancel anytime, and you keep your number either way. Start free for 7 days with no card and 30 talk-minutes, enough to hear it handle real calls before you pay a cent.

Stop losing plumbing jobs you never heard ring.

Turn Nevermiss on today. Built from your website or Google Business Profile, live in minutes, answering the very next call.

  • Free 7-day trial
  • No credit card
  • Keep your number